Newmedica: conditions & treatments page templates

A proposed plan for the new page templates · hover any numbered dot for the reason behind it

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A proposed plan for the new conditions & treatments pages

This is a proposal for the page templates behind the conditions and treatments split, shown in Newmedica’s own brand with example content so you can see how each would look and read. The two hubs (Conditions and Treatments) are brand-new pages. The two individual templates show how a condition page (a rebuild of an existing page, kept on its current URL) and a treatment page (here, refractive lens exchange, moved to /treatments/ with a redirect, from your brief) would work. Symptom pages, a later phase, follow the same pattern. Every numbered dot explains a design or SEO decision; hover it for the reasoning, drawn from our live SERP analysis (Ahrefs UK, August 2026).

Scope: only conditions and treatments currently live on the site are shown. Anything Newmedica may also offer is flagged in a dashed “to confirm with Paul” box rather than shown as live. Copy, consultant names, prices and availability are illustrative placeholders, to be replaced with approved content and confirmed with the client.

Key: what each dot means

Hover any numbered dot for the reasoning · the hubs are new, so their notes are all “new”
#
New
A new page, or a new element on it, to cover a gap or capture demand. All hub notes are new.
#
Changed
On the condition page (a rebuild): an element reworked from the current live page.
#
Kept
On the rebuild: something already working well, retained with schema where it applies.
Proposed new pageConditions hub/conditions/
HomeConditions
1
NEW · Conditions hub

Purpose: one grouped index of the conditions Newmedica treats.

SEO: the plain-English intro is the passage AI Overviews quote for “most common eye conditions”, an AI Overview fires on this search.

Eye conditions

Noticing a change in your sight can be worrying. Here you’ll find clear, reassuring information on the conditions we care for, on the NHS and privately, written and reviewed by our consultant eye specialists. Take your time, and start with the common conditions below or explore by area of the eye.

3
NEW · Grouped directory

A new grouped index of the conditions we treat, organised by area of the eye (it replaces today’s basic list).

Grouped rather than an alphabetical A–Z: with around nine conditions this is easier for people who don’t know the medical name, and it links related pages together.

4
TO CONFIRM · Full list + floaters wording

Only conditions with a live page are shown; the dashed box lists ones Newmedica may also treat, to confirm with Paul.

The “eye floaters” card is the current “vitreous floaters” page with its wording updated to the everyday term people actually search (≈11,000/mo vs ≈250), same page, same care.

Conditions by area of the eye

The conditions we care for, grouped by the part of the eye they affect, so you can find what you need quickly.

To confirm with Paul
Conditions we may be missing (pending confirmation)
  • Keratoconus (treated via corneal cross-linking, but no condition page yet)
  • Dry eye / blepharitis (IPL is offered, but there is no condition page)
  • Wet AMD and diabetic eye disease (implied by the Medical Retina team)
  • Retinal detachment / tears and retinal vein occlusion

Placeholder only, not on the site yet and not shown to users. We will confirm the full list with the client before build.

5
NEW · Route to treatments

The conditions side stays informational (better for AI Overviews and trust on health content).

This band gently routes people ready to act to the treatments hub, where NHS-versus-private, eligibility and pricing live.

[ Reassuring lifestyle image, existing asset ]

Looking for a
procedure or surgery?

See how each condition is treated, compare NHS and private routes, and view pricing on our treatments hub.

Explore treatments
6
NEW · Category FAQ

Taken from the SERP’s people-also-ask.

Marked up as FAQPage schema so it can appear as rich results and feed AI answers.

FAQs

What are the most common eye conditions?+
When should I see an eye specialist?+
Which conditions can be treated on the NHS?+
Do I need a GP referral?+
7
NEW · Trust signals

Clinical review and CQC, without pushing the NHS/private decision here.

Reinforces experience, expertise and trust (E-E-A-T) on sensitive health content.

CQC regulated

All our information is clinically reviewed by our consultant ophthalmologists. Newmedica is regulated by the Care Quality Commission. Find your nearest clinic →

Rebuild of an existing pageCondition page (example: Glaucoma) · reshaped in place, same URL to protect its position/conditions/glaucoma/
HomeConditionsGlaucoma
T
NEW · Trust strip

Pulled high to offset lower brand authority against the NHS, Mayo and Cleveland Clinic (all DR 90+).

CQC, consultant-led and clinically reviewed, shown before the reader reads on.

CQC Regulated serviceConsultant-led careClinically reviewed content
J
NEW · On-this-page nav

A long, mostly-mobile page, a jump nav is the biggest usability win.

Creates anchor links Google can use as sitelinks.

On this page

What is it · Symptoms · Types · Causes · Diagnosis · Treatment · Living with it · FAQs
1
CHANGED · Direct-answer intro

A 40–60 word plain answer opens the page, the passage AI Overviews quote (an AIO fires on “glaucoma”).

Reassuring but accurate: most people who are diagnosed and treated keep useful vision.

2
NEW · Clinically reviewed by

A named consultant and date, high on the page.

The single strongest E-E-A-T signal against NHS, Mayo, Cleveland and the AAO.

Glaucoma

Glaucoma is a group of eye conditions that damage the optic nerve, usually linked to raised pressure inside the eye. It’s often called the “silent” condition because it can develop with no symptoms at all. Being diagnosed can feel worrying, but caught early it can almost always be controlled, and most people keep good, useful vision for life.

Reviewed Clinically reviewed by Mr [Consultant Name], Consultant Ophthalmologist (GMC [to confirm]) · Last reviewed [Month Year]

3
NEW · At a glance

Answers the reader’s first worries at a glance.

Scannable, and feeds the featured snippet and AI answers.

At a glance

Is it serious?
Can affect sight if untreated
Is it treatable?
Yes, usually well controlled
Is it urgent?
Sudden pain/loss = emergency
Who’s at risk?
Over 60s, family history, some ethnicities
How it’s found
Routine eye tests & scans
How it’s treated
Drops · laser · surgery
4
CHANGED · Definition first

Covers “what is glaucoma”, “glaucoma meaning / definition” (7,000+/mo combined).

Plain-English, with a diagram, images show in this SERP.

What is glaucoma?

Glaucoma damages the optic nerve, which carries what you see to your brain. It’s usually caused by fluid not draining properly, which raises the pressure inside your eye. Because it tends to affect your side (peripheral) vision first, many people don’t notice until some sight has been lost, which is why regular eye tests matter so much.

[ Simple diagram, eye pressure and the optic nerve ]
5
CHANGED · Symptoms, split by type

Symptoms is the biggest sub-topic (‘glaucoma symptoms’ 7,200 + variants).

Google shows an image pack here, include a ‘what glaucoma vision looks like’ image.

Answers the ‘first sign’ and ‘early warning signs’ questions.

Symptoms of glaucoma

Most glaucoma develops slowly and painlessly, with no early warning signs. As it progresses you might notice:

  • Gradual loss of side (peripheral) vision, usually in both eyes
  • Patchy blind spots
  • Blurred vision
  • Difficulty seeing in dim light
  • In advanced cases, tunnel vision
Seek urgent help. Sudden eye pain, redness, a headache, feeling sick and seeing rainbow-coloured haloes around lights can be acute angle-closure glaucoma, a medical emergency. Call 111 or go to A&E straight away.
[ Image, what vision with glaucoma can look like ]
6
NEW · Types module

A big cluster: angle-closure, open-angle, normal-tension, congenital (4,000+/mo combined).

Cleveland Clinic ranks partly on ‘types’, a module a page like glaucoma needs.

Types of glaucoma

There are several types. The two main ones behave very differently.

Primary open-angle

The most common type. Develops slowly over years, with no symptoms until sight is affected.

Acute angle-closure

Sudden and painful, from a rapid rise in pressure. A medical emergency.

Normal-tension

Optic-nerve damage even though eye pressure is in the normal range.

Secondary

Caused by another condition, an injury, or certain medicines.

Congenital

A rare type present from birth, caused by a drainage problem.

7
CHANGED · Causes & risk

Covers ‘what causes glaucoma’, ‘causes’, ‘is glaucoma hereditary’ (2,900+/mo).

The family-history note answers a common question and prompts relatives to get tested.

Causes and risk factors

Glaucoma is usually caused by fluid building up and raising the pressure in your eye. Anyone can develop it, but your risk is higher if you:

  • Are over 60
  • Have a parent, brother or sister with glaucoma
  • Are of African, Caribbean or Asian heritage
  • Are very short-sighted
  • Have diabetes
  • Have used steroid medicine long-term
Is glaucoma hereditary? Yes, family history is one of the strongest risk factors. If you have glaucoma, encourage close relatives to have a test.
8
NEW · Diagnosis + OCT link

Covers ‘glaucoma test’ (900/mo).

Links to the OCT page, hub-and-spoke internal linking.

How glaucoma is diagnosed

Glaucoma is found through quick, painless checks, often at a routine optician visit:

  • An eye pressure test (tonometry)
  • A look at the optic nerve
  • An OCT scan to image the nerve in detail
  • A visual field test to map your side vision
  • Gonioscopy to check the eye’s drainage angle
9
NEW · Funnel to treatment

Covers the treatment cluster (‘glaucoma treatment / eye drops / laser / surgery’, 6,000+/mo) at a summary level.

Links to /treatments/glaucoma-treatment/, where the detail and NHS/private routes live, no duplication.

[ Consultant with patient, existing asset ]

How glaucoma
is treated

Glaucoma can’t be reversed, but treatment stops it getting worse. Most people start with eye drops; others have SLT laser or a small operation. See the options we offer on the NHS and privately.

Glaucoma treatment options
10
NEW · Living with glaucoma

Answers the reassurance cluster: ‘can glaucoma be cured’, ‘can you drive’, ‘how to prevent’, ‘live a long life’ (PAA plus 1,500+/mo).

Compassionate, honest tone on a worrying diagnosis.

Living with glaucoma

Can glaucoma be cured?

There’s no cure, and sight already lost can’t be brought back, but treatment can stop it progressing. Caught early, most people keep useful vision for life.

Can I still drive?

Many people with glaucoma keep driving. If it affects both eyes you must tell the DVLA, who may ask for a visual field test.

Can I prevent it?

You can’t prevent glaucoma, but regular eye tests catch it early, which is what protects your sight. Testing is free on the NHS if you’re at higher risk.

Will I lose my sight?

Very few people lose all their vision when glaucoma is found and treated. Using your drops as prescribed and keeping appointments makes a real difference.

11
OPTIONAL · Explainer video (to confirm)

An opportunity, not a confirmed asset: NHS and clinician videos are cited in the glaucoma AI Overview, so a video is a way to earn a place there.

Include only if Newmedica has one or plans to produce one (a Video Strategy exists from Jun 2026). If added, use VideoObject schema.

Watch: understanding glaucoma

Optional · to confirm, only if Newmedica has, or produces, a glaucoma video. We haven’t confirmed an existing asset; a Video Strategy is in the Drive (Jun 2026), so this may be planned.

12
NEW · Care with Newmedica

A soft, non-pushy route to booking or the treatment page.

NHS/private detail lives on the treatment page, not here.

Glaucoma care with Newmedica

We diagnose and treat glaucoma on the NHS and privately. Ask your optician to refer you, or book a private appointment.

See glaucoma treatment
13
NEW · FAQ from PAA

Taken straight from the SERP’s ‘people also ask’.

FAQPage schema.

Frequently asked questions

What is usually the first sign of glaucoma?+
Can glaucoma be cured?+
Can you drive with glaucoma?+
Is glaucoma hereditary?+
What should you avoid if you have glaucoma?+
Can you live a long life with glaucoma?+
CQC regulated

Reviewed by our consultant ophthalmologists. Newmedica is regulated by the Care Quality Commission.

Sources: NHS, RNIB, Glaucoma UK and the Royal College of Ophthalmologists. Read patient stories →

Schema: MedicalWebPage + MedicalCondition (types, symptoms, causes, tests, treatments) + FAQPage + BreadcrumbList + reviewedBy (Physician) + VideoObject.

Proposed new pageTreatments hub/treatments/
HomeTreatments
1
NEW · Treatments hub

Purpose: the commercial index of every procedure we offer.

Leads with action, Book/Enquire, because these searchers are ready to choose care.

Eye treatments & procedures

Whatever’s affecting your eyes, our consultant-led teams are here to help, on the NHS and privately. Explore the treatments we provide, from cataract surgery to glaucoma care and retinal surgery, understand your NHS and private options, and find your nearest clinic.

2
NEW · Trust strip

Quick credibility line, regulation, consultant-led care, rating.

CQC
Independently regulated care
Consultant-led
Treated by senior eye surgeons
4.9★
Rated by verified patients
3
NEW · Grouped directory with availability

Treatments grouped by area of the eye, each showing whether it is NHS, private or both, plus a “from £”.

Captures “[treatment] cost” searches; and showing the true route per treatment (some are private only) is more accurate and useful than an identical NHS+Private tick on every card.

4
TO CONFIRM · Full treatment list

Only treatments with a live page are shown (IPL now included).

Availability per treatment and any missing procedures are to confirm with Paul.

Treatments by area of the eye

The procedures currently offered, grouped by area of the eye. Availability and pricing are illustrative example content, to confirm.

To confirm with Paul
Treatments we may be missing (pending confirmation)
  • Anti-VEGF injections for wet AMD and diabetic macular oedema
  • SLT laser for glaucoma (if offered as a standalone)
  • Specific eyelid procedures: ptosis, entropion/ectropion, chalazion, functional blepharoplasty
  • Any procedure offered only at certain clinics

Placeholder only, not on the site yet and not shown to users. We will confirm the full list with the client before build.

4
NEW · NHS-or-private explainer

This is where the NHS-vs-private decision belongs, eligibility, referral and waiting.

Kept off the conditions side so those pages stay informational.

NHS or private?

NHS

NHS treatment

  • Free at the point of care
  • Referred by your optician or GP
  • Waiting times vary by area
  • Same consultant-led teams
Ask your optician to refer you to Newmedica by name.
Private

Private treatment

  • Choose your date and consultant
  • Self-refer, no GP needed
  • Fixed, transparent pricing
  • 0% finance available
5
NEW · Clinic finder (and where consultants live)

The commercial SERPs (e.g. “cataract surgery”) show a local pack, so surface locations prominently.

Consultants are based per clinic, so this national hub deliberately has no consultants section, each clinic page lists its own team, and the finder routes people there.

Postcode search also feeds local relevance and the clinic pages.

[ Map of clinic locations ]

Find your
nearest clinic

We treat patients across a national network of eye clinics and surgical centres.

Search by postcode
6
NEW · Commercial FAQ

Cost, waiting times and referral questions.

FAQPage schema.

FAQs

How much does private treatment cost?+
How long are NHS waiting times?+
Do I need a referral to be seen privately?+
Is finance available?+
Rebuild of an existing pageTreatment page (example: Refractive lens exchange) · moves to /treatments/ with a 301 from the old /conditions/ URL/treatments/refractive-lens-exchange/
HomeConditions & treatmentsRefractive lens exchange
T
NEW · Trust strip

SEO: Surfacing trust signals high on a YMYL medical page supports the E-E-A-T Google weighs heavily for health content.

vs current page: The live page shows CQC only in the footer; nothing reassures near the top.

CQC Regulated service Consultant-led care
J
NEW · On-this-page nav

SEO: Anchor links add crawlable on-page structure and lift engagement on a long page, and can surface as jump-to links in results.

vs current page: The live page has no on-page navigation, it is a single long scroll.

On this page

What is it·How it compares·Who it's for·What happens·Recovery·Risks & benefits·Lens options·Cost·Your surgeons·FAQs
1
CHANGED · H1 & answer-first intro

SEO: H1 and opening now target 'lens replacement surgery' as well as 'refractive lens exchange', and the 40 to 60 word answer-first paragraph is what AI Overviews and snippets quote.

vs current page: The live H1 uses only 'refractive lens exchange' and has no summary opener or reviewer byline.

Refractive lens exchange also known as lens replacement surgery

Refractive lens exchange, also known as lens replacement surgery, replaces your eye’s natural lens with a clear artificial lens to reduce or remove your need for glasses. It’s a private treatment often chosen by people over 50, or by those whose eyes aren’t suited to laser correction.

ReviewedClinically reviewed by [name, credentials] [to confirm] · [date]. Newmedica is regulated by the Care Quality Commission.

2
NEW · At a glance

SEO: A concise fact box gives a clean, extractable answer block for AI Overviews and featured snippets.

vs current page: There is no summary box on the live page.

At a glance

What is it?
Lens replacement to correct vision
Who is it for?
Usually 50+, or not suited to laser
NHS or private?
Private treatment
Procedure time
Around 15 minutes per eye [to confirm]
Treatment
Day case, allow a few hours [to confirm]
Recovery
Most back to routine in days [to confirm]
From
£ [to confirm] · see prices
3
CHANGED · What is RLE

SEO: Expanded definition establishes the 'lens replacement surgery' synonym and adds relevance and depth for both terms.

vs current page: The live copy is brief, single-term, and includes a truncated sentence.

What is refractive lens exchange?

Refractive lens exchange (RLE), also called lens replacement surgery, is a permanent way to correct your vision. Your natural lens is replaced with a clear artificial lens chosen to suit your eyes and lifestyle. It’s the same operation as cataract surgery, but done to correct a refractive error rather than to remove a cataract.

It can help with:

  • Presbyopia (age-related difficulty focusing up close)
  • Astigmatism (blurred vision from an irregularly shaped eye)
  • Severe short-sightedness (high myopia)
  • Severe long-sightedness (hyperopia)
IMAGE
Reuse: labelled eye diagram (already on the page)
Alt text: "Cross-section of the eye showing the cornea, clear lens, pupil, iris, retina and optic nerve."
4
NEW · How it compares

SEO: Answers the 'RLE vs cataract surgery' query and disambiguates the two so this page does not compete with cataract content.

vs current page: The live page has one comparison paragraph with a broken sentence.

How it compares

Refractive lens exchange and cataract surgery are the same operation, done for a different reason.

  • RLE corrects a refractive error, so you rely less on glasses; cataract surgery removes a cloudy lens.
  • RLE is a private treatment; cataract surgery is available on the NHS when there is a clinical need.
  • The procedure itself, and recovery, are very similar.
5
CHANGED · Suitability

SEO: Targets the 'who is and is not suitable' People-Also-Ask questions and adds qualifying content.

vs current page: The live copy is clinical and only frames it as 'not suited to laser', with no 'who is not suitable' answer.

Who is it suitable for, and who isn’t?

It may suit you if you’re over 50, have a higher prescription, are becoming more reliant on glasses, or your eyes aren’t suitable for laser vision correction.

It may not be right if you have certain eye conditions or health factors.

[copy to be written: honest list of who it is not suitable for, confirm contraindications with the clinical reviewer]

Is it right for me?

A consultation is the only way to know for sure. Our team will assess your eyes and talk you through your options.

Book a private appointment
6
KEPT · What happens

SEO: Structured before, during and after content answers 'what happens during lens replacement surgery' and is easy for AI to extract.

vs current page: Retained from the live page but tightened, with the vague, informal phrasing removed.

What happens: before, during and after

7
CHANGED · Recovery timelines

SEO: Specific timeframes target 'how long to recover, drive, work' searches and are prime AI-Overview answers.

vs current page: The live page only says 'back to normal within a week'.

Recovery and aftercare

Vision improves
[to confirm]
Driving
[to confirm]
Back to work
[to confirm]
Screens
[to confirm]
Exercise
[to confirm]
[copy to be written: specific, honest recovery timeframes for each of the above, confirm with the clinical reviewer, do not guess]
8
NEW · Risks & benefits

SEO: Answers the 'risks and disadvantages' PAA and adds the balanced YMYL content Google expects; a section the top rankers have.

vs current page: The live page has no risks content at all.

Risks and benefits

Benefits

  • Reduced or removed need for glasses
  • A permanent correction
  • You will not develop cataracts in future

What is normal in the first days

Temporary and part of healing, not complications:

  • Mild discomfort or a gritty feeling
  • Blurry or fluctuating vision
  • Light sensitivity

[to confirm with clinical reviewer]

Risks and complications

[copy to be written: honest, named complications, genuinely rare, in plain English; confirm wording with the clinical reviewer]
9
CHANGED · Lens options

SEO: Comparison and prices as crawlable HTML can be read by Google, cited in AI answers and by screen readers; the linking module builds internal links to each lens page.

vs current page: The live page locks this in an image (invisible to search) and links only to /lens-quality/.

Your lens options

We'll talk you through every option at your consultation. Here's how the lenses available to private patients compare.

  Premium monofocal Extended depth of focus Multifocal
Designed forDistance (one focus point)Distance to arm's lengthNear, arm's length and distance
May still need glasses forReading and close workVery close or small printFew tasks, if any [to confirm]
Standard lens£3,195£3,995£3,995
Toric lens£3,595£3,995£3,995

Each lens also comes in a toric version to correct astigmatism.

Will I still need glasses?

Most people greatly reduce their need for glasses. How much depends on the lens you choose: a monofocal lens usually still needs reading glasses, while a multifocal lens aims to reduce that need further. Your consultant will help you choose the right lens for your eyes and lifestyle. [to confirm]

Prices shown as an accessible HTML table, not a graphic, so they're readable by Google, AI answers and screen readers, and easy to keep in sync with the prices page. Figures and descriptions [to confirm].

Read more about each lens

Links through to each individual lens page that has been created (URLs to confirm), plus the lens options hub.

10
CHANGED · Cost

SEO: A crawlable cost section targets 'lens replacement surgery cost' intent and links to the prices page that ranks first for 'how much is lens replacement surgery'.

vs current page: The live page only mentions the £195 consultation fee in passing.

Cost of lens replacement surgery

Refractive lens exchange is a private treatment. A £195 [to confirm] consultation fee applies, credited towards your treatment if you go ahead. The total cost depends on the lens you choose.

Full, current pricing lives on the treatment prices page, link out rather than restating it here.

11
NEW · Surgeons & clinical review

SEO: Named consultants with credentials and profile links are a strong author and E-E-A-T signal on a YMYL page, plus internal links to consultant pages.

vs current page: The live page names no surgeons and carries no expertise signal.

Your refractive lens exchange surgeons

[copy to be written: names and credentials of the consultants who perform RLE, from Paul]

Consultant name [to confirm]

Consultant Ophthalmic Surgeon
View profile →
photo

Consultant name [to confirm]

Consultant Ophthalmic Surgeon
View profile →
photo
12
CHANGED · Where you can have it

SEO: Internal links to the local RLE pages strengthen the local cluster and pass relevance, supporting local rankings.

vs current page: The live links point to the generic clinic pages, not the local RLE pages.

Where you can have refractive lens exchange

13
CHANGED · FAQs + schema

SEO: Concise Q and A targets the remaining long-tail and PAA questions and feeds AI Overviews, with FAQPage schema.

vs current page: The live page has four operational FAQs; we keep those and add high-intent ones without duplicating the body.

Frequently asked questions

Is lens replacement surgery worth it?

+

Is it painful? Will I be awake?

+

How long does it last? (kept)

+

Do I need a referral? (kept)

+

How do I pay? (kept)

+

What is the difference between refractive lens exchange and laser eye surgery?

+

Best practice for these pages: UX and SEO together

The reassuring news is that good UX and good SEO point the same way here: a page that is clear, honest and easy to scan for a patient is also the page Google and AI Overviews reward. The principles below sit behind every template.

Shared principles (all four pages)

  • One job per page. A condition page informs; a treatment page converts. Keeping them distinct is the whole point of the split, and it stops two pages competing for the same term.
  • Answer first. Open with a 40–60 word plain-English answer, then go deeper. This is the passage AI Overviews quote and it reassures a worried reader immediately.
  • Built to be scanned. Short paragraphs, H2s phrased as real questions, lists for symptoms and steps, and an at-a-glance box. People skim health pages; so do AI extractors.
  • Trust on every page (YMYL). A named “clinically reviewed by” line and date, consultant links, CQC and authoritative references. This is the biggest lever when competing with the NHS and Mayo.
  • Unique, specific copy. Every page earns its place with content specific to that condition or treatment. Shared skeleton, not shared sentences.
  • Connected. Condition ↔ treatment ↔ clinic ↔ consultant internal links, plus the right schema (MedicalCondition, MedicalProcedure, FAQPage, BreadcrumbList).

Conditions hub

  • A directory, not an essay: short intro, then grouped links out.
  • Grouped by clinical area (not A–Z) at this size.
  • Informational tone; keep the NHS/private decision on the treatments side.

Condition page

  • Depth: what it is, symptoms, causes, types, diagnosis.
  • One clear funnel to the relevant treatment page.
  • FAQ from real “people also ask” questions; soft CTA.

Treatments hub

  • A commercial directory: grouped cards with accurate availability and “from £”.
  • The NHS-or-private explainer and clinic finder live here.
  • Clear primary CTA; pricing and finance one click away.

Treatment page

  • Decision content: who it’s for, what happens, recovery, risks, cost.
  • Honest on risk, it builds more trust than a hard sell.
  • Consultants and clinics named; strong but calm CTAs.